We’re currently focused on production and preparing for shipment. At this time, we don’t have a confirmed shipping date to share.
All X1 preorders remain active and will be fulfilled in the order they were received. When your unit is approaching shipment, you’ll receive a direct email with details specific to your order.
How will I receive updates?
We send broader update emails as production progresses. These updates share current status and next steps, and customers receive direct communication when there’s information relevant to their specific order.
Preorders and reservations
Preorders are secured and remain active.
Reservations may be available at times for future production runs via email signup. Reservations are separate from preorders and do not guarantee immediate availability.
Changes to your order
If you have questions about your preorder or need to make changes, please contact support and our team will assist you.
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SUBPAC Support Team